Tag Archives: Andrew Guillen

Homeless Outreach Providers Say New Rules Would Put Them at City’s ‘Beck and Call’

by Erica C. Barnett

(This article originally appeared on PubliCola and has been reprinted under an agreement.) 


Homeless outreach agencies that contract with the City’s Human Services Department have threatened not to sign their 2021 contracts over new requirements that they argue would harm their relationships with clients and give unprecedented new power to the City.

Agencies that provide outreach and engagement to homeless encampments, including the outreach that happens before the City removes an encampment, have been operating without contracts since January. Late last month, HSD sent out new contracts that included requirements — not included in previous contracts — that would effectively subordinate the agencies to HSD’s HOPE Team (formerly the Navigation Team) and require them to create detailed “supplemental daily outreach reports” about who they contacted and what services they offered each day.

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